FAQ
Frequently Asked
Questions
Our MOQ varies by product type and complexity. For standard curtain wall systems, typical MOQ is 500 sqm. Custom window and door projects may have lower minimums. Contact our sales team for project-specific requirements.
All products are certified under ISO 9001:2015 quality management system. Our curtain wall systems are tested to AAMA 501, ASTM E283, E330, E331 standards, and carry CE marking for European projects.
Standard product lead times range from 4-8 weeks depending on quantity and complexity. Custom engineered projects typically require 8-12 weeks from design approval. Expedited schedules can be arranged for time-sensitive projects.
Yes, we offer on-site installation supervision services for all major projects. Our technical team can supervise the installation process, conduct quality inspections, and provide training to local installation crews.
Absolutely. We support a full range of finishing options including powder coating (RAL and custom colors), anodizing (clear, bronze, black), and PVDF fluorocarbon coatings. Custom color matching is available for brand-specific requirements.
Our standard warranty covers 10 years against material defects and manufacturing faults. Extended warranties of up to 20 years are available for select product lines. Specific warranty terms are defined in project contracts.
Yes, we provide Revit (RFA) BIM models, DWG shop drawings, and DXF profiles for all standard systems. Custom BIM content can be developed for project-specific requirements.
Our thermally broken curtain wall systems achieve U-values from 0.72 W/m²K (passive house grade) to 2.0 W/m²K depending on configuration. Glazing selection significantly impacts overall thermal performance.